Import services for pet products from China
Buying from China is cheap until something goes wrong: a supplier disappears, goods arrive different from the sample, customs stops the shipment, or a marketplace delists your product for missing GPSR data.
PetsIQ takes the whole chain off your hands. You deal with one EU company, pay one invoice and receive goods that can be sold legally in Europe.
Our services
Private label
Your logo on product and packaging, EAN codes, multilingual labels. From 100 pcs.
Learn more →Sourcing from China
We find and vet factories, compare quotes and check samples for any pet product.
Learn more →Quality & compliance
Inspections, lab tests, GPSR labelling and an EU responsible person.
Learn more →Shipping & customs
Rail, sea and air freight, customs and VAT in Poland, delivery across Europe.
Learn more →Buying directly vs. buying through PetsIQ
| Direct from a Chinese supplier | Through PetsIQ | |
|---|---|---|
| Who is the importer | You | PetsIQ (EnjoyGroup Sp. z o.o.) |
| Invoice and VAT | Chinese invoice, import VAT and duty at customs | EU invoice with VAT ID, reverse charge for EU companies |
| Payment | Usually 30–100 % upfront to China | To a Polish company, terms agreed in the offer |
| Quality control | Photos from the supplier | Inspection by our team before shipping |
| GPSR and labelling | Your responsibility | Prepared by us, EU responsible person included |
| Mixed orders | One supplier per order | Many factories consolidated into one shipment |
| Language and time zone | Chinese/English, 6–7 hours ahead | English, German, Polish, CET |
How we work
-
1
Brief
You send products, quantities, target price and where you sell.
-
2
Offer
We quote from our factories or source new ones, with delivered prices.
2–5 working days -
3
Samples
Samples to your address; changes agreed with the factory.
7–14 days -
4
Production and QC
We follow production and inspect before shipping.
15–35 days -
5
Logistics
Freight, customs, VAT and delivery to your warehouse.
25–45 days
Frequently asked questions
Can I use only one service, for example quality control?
Yes. Some clients buy only inspections or logistics for goods they ordered themselves. Most, however, use the full service, because it is simpler and cheaper overall.
How do you charge for your services?
For catalogue and private label orders the service is included in the product price we quote. Stand-alone sourcing, inspections and freight are quoted separately.
Do I have to be in the EU?
No. We deliver to the EU, the UK, Switzerland and Norway. For non-EU destinations we arrange export from Poland and quote delivered prices.
Send us your product list
Links, photos or a spreadsheet are enough. You get delivered prices, minimums and lead times within 2 working days.
Request a quote
Send a product list, links or photos. We reply with prices delivered to your country, minimum quantities and lead times.
- Reply on working days, usually within a few hours
- Prices delivered to your door, customs and VAT included in the calculation
- Written offer within 2 working days
Prefer email? corp@petsiq.eu · WhatsApp